Checking your personal details

Trafalgar House would like you to check and (if necessary) update your personal details.

This includes making sure they have:

• Your full name. (This helps them confirm your identity, protecting you and your pension from fraud)

• Information about your marital status, including details of any spouse, civil or cohabiting partner. (Should you pass away, having this information will help Trafalgar House identify and contact the right person to ensure any benefits payable can be considered without delay)

The fastest way to do this by signing into your account on the Scheme’s portal, My Work Pension. To sign in, you will need your membership reference.

Once you’ve signed into your account, simply click on the ‘Your Account’ menu at the top of the page, and then on ‘Personal Details’.

Just follow the four step-registration process.

You can find some helpful videos on the registration process and some other guidance here.

When you register you will need your membership reference.

Trafalgar House included this with the welcome pack they sent you when they took over the Scheme’s administration:

• If they sent you a guide in the post, you’ll find it on the back cover

• If they sent your welcome pack electronically, you’ll find it in your email and in your personalised video

When they took over the Scheme’s administration on 6 November, Trafalgar House began sending members’ welcome packs in batches. You may not get yours until 20 November. If you have not received yours by this date, please call Trafalgar House on 0203 985 3063.

If you have any difficulties accessing your My Work Pension account, updating your personal details or if you have any questions about your pension benefits, please call Trafalgar House on 0203 985 3063.